Supplier relations

Order Fulfillment analyst

A career in logistics that continues to evolve, and in an international atmosphere? Here’s where it all begins. The Caterpillar Logistics Center in Grimbergen is among the best in the world and so are our products.

Function description

The Order Fulfillment Analyst (OFA) coordinates and collaborates with the supply base in order to obtain a smooth parts flow from supplier to our Distribution Center in Grimbergen. He/she is responsible for a full set of suppliers and monitors their performance, initiate corrective actions when needed and will be the key person in resolving customer back orders assigned to his/her supplier base. While performing these tasks, you are in contact with several process partners within the supply chain: suppliers, transportation, global purchasing, quality control, inventory management,…

Key job functions

  • Ensuring professional contact with suppliers by phone and email on a daily base
  • Electronic communication with our Caterpillar Dealerships
  • Timely respond to back order situations
  • Responsible for a dedicated set of suppliers
  • Managing a specific workload and synchronizing our inbound systems
  • Monitor and analyze the performance of the assigned supply base
  • Support activities that will improve supply chain performance levels
  • Collaboration with all process partners
  • Participate in projects when required

Requirements

  • Master or Bachelor degree or relevant experience in similar environment
  • As a minimum requirement: good knowledge of English, Dutch and/or French
  • Good interpersonal and problem solving skills
  • Analytical
  • Customer focused
  • Knowledge of Word, Excel
  • Willing to learn several applications