Support services

Human Resources Operations Specialist

A logistics career that keeps evolving, in an international environment? It all starts here. The Caterpillar Logistics Center in Grimbergen is part of the world’s best, just like our products. Here you’ll help build sustainable improvement, while growing as a professional.

Required Skills

  1. Service Excellence
    • Understand customer service concepts and techniques.
    • Meet or exceed customer needs and expectations.
    • Integrate automated solutions in HR services using the latest technology.
  2. Business Process Improvement
    • Know best practices for business process improvement.
    • Identify, evaluate, and implement more efficient business approaches.
    • Suggest ways to reduce variation and waste in processes.
    • Participate in requirements analysis for process changes.
  3. HR Policies, Standards, and Procedures
    • Understand HR functions.
    • Assist in developing and implementing HR policies and procedures.
    • Provide feedback for improving HR procedures.
  4. Human Resources Operations
    • Implement HR tasks, processes, and projects to ensure smooth day-to-day operations.
    • Assist in training sessions related to HR processes and systems (HRIS, Time registration).
    • Document routine workflows, resource requirements, dependencies, and criticalities.
    • Record all HR data and transactions in HRIS.
    • Generate and interpret standard and management reports on HR activities.
  5. Data Analytics
    • Collect data from various sources and document it for trend and activity evaluation.
    • Prepare charts, graphs, tables, and other tools to represent data analysis results.
    • Research, analyze, interpret, and present business-related data to management.
    • Use designated data analysis software to analyze data.

Degree Requirement
Bachelor’s or Master’s in business or organizational management, or equivalent experience.